Last Modified: [May 30, 2018]
CBG USA (“CBG USA” or “we” or “us” or “our”) recognizes the need to protect
the privacy of the personal information you provide to CBG USA with respect
to your access and use of our website and related services (the “Website”).
For 29 years CBG USA has operated databases and directories in publications
and online to provide public service directory information content. We
adhere to the highest standard possible to maintain your data's security.
Directory listings posted on the website are generally directory content
gathered from public sources. Directory listings are indexed by search
engines and you have complete control of your listing. If you wish it to be
removed please email us at publish at ak.net. To date CBG USA has never had an issue with respect to client satisfaction.
forth, the type of information that is collected, the purpose and use of the
collected information, and your rights with regard to the collected
personal information when using the website. By accessing the Website, you
are consenting to the collection and the use of your information by us, but
only to the extent described herein. Should you wish to revoke your consent,
you may do so by contacting us, information on which is set out in the
CBG USA may make modifications, deletions and/or additions to this Privacy
Policy (“Changes”) at any time. Changes will be effective: (i) thirty (30)
days after CBG USA provides notice of the Changes, whether such notice is
provided through the Website user interface, is sent to the email address
associated with your account or otherwise; or (ii) when you opt-in or
incorporating the Changes, whichever comes first.
PROTECTION OF YOUR INFORMATION
We are accountable for the information in our custody. Therefore, when we
collect or use your information, we will utilize commercially reasonable
safeguards to ensure its protection. It should be noted that no security
procedure is currently 100% effective. Should any breach of your Personal
Information occur, we will inform you as soon as reasonably possible, as
required by applicable law.
TYPE AND PURPOSE OF COLLECTION
We collect information at various points in the Website to facilitate its
use by our users. Specifically, two types of information are collected:
Non-Personal Information: Upon accessing the Website, certain non-personal
information is gathered such as your IP address, location data (which is
anonymous and where you log in through the Website you will be asked if you
consent to the Website accessing your location, which can be updated at any
time in your device settings) and the referring website (“Non-Personal
Information”). We use Non-Personal Information to examine our traffic and to
view how our customers use the Website. This type of information will not
allow you to be personally identified although we might be able to associate
it with your account. For example, we use “cookies,” which contain only
certain statistical information. For more information on cookies please find
more information below. Informatoin may be collected with or without your
knowledge or expressed consent.
Identifying Personal Information: To utilize some portions of the Website,
you must first provide personal information that will allow you to be
identified, such as your name and e-mail address (“Personal Information”).
This type of information will not be collected without your consent. We
expressly acknowledge that we will not use your Personal Information for any
other purposes without your consent. The Personal Information we collect
will vary depending on how you are using the Website, but may include,
without limitation: (i) your name, mailing address, phone number and email
address; (ii) credit card information and charge history; (iii) unique
identifiers such as user name, account number and password; (iv) preferences
information such as product or content interests, communication or marketing
preferences; (v) device information and data; and (vi) Google, Twitter and
Additionally, Personal Information may be used and disclosed to the extent
CBG USA may deem reasonably necessary to enforce the terms of any agreement
between you and CBG USA or to protect the rights, property or safety of any
person or entity.
RIGHT TO EXAMINE INFORMATION
You have the right to examine any of your Personal Information that we
collect. Should you wish to examine such information, please send us a
written request to publish at ak.net. We reserve the right to charge you a
reasonable administrative fee to access your information, as permitted by
applicable law. In certain cases, we may not be able to provide you with
access to all of your Personal Information (ex: if the information also
pertains to the Personal Information of another user).
WITHDRAWAL OF CONSENT
You may withdraw your consent to the collection of Personal Information at
any time by sending an email to us. Upon receiving notice that you have
revoked your consent, we will delete your record and stop using your
Personal Information. If you do choose to withdraw such consent, your access
to the Website may be diminished, or your ability to choose some of the
options on the Website may be limited. You can also contact us by phone to
Contact email: publish at ak.net
We will not sell, rent or disclose to outside parties the information we
collect and save except that we may share the collected information with
other parties as follows:
Affiliated Service Providers: We have agreements with various affiliated
service providers to facilitate the functioning of the Website, with whom we
may share the information we have collected. For example, we may share your
credit card information with the credit card service provider to process
your purchase. All administrative service providers that we use are required
to have the same level of privacy protection as we have, and therefore we
expect that your information will be handled with the same level of care
that we employ. Additionally, for example, we may use analytic services.
Businesses on the Website: This includes, but is not limited to, hotels,
airlines, car rental companies, cruises, or activity providers including but
not limited to hotel, airline, cruise, car rental, or activity providers.
Information that we share with suppliers to facilitate reservations or
business transactions will be treated according to applicable suppliers’
privacy policies, except for payment information.
CBG USA does not store sensitive payment information on its internal
servers, however, we may share payment information only when it is necessary
for travel reservations facilitated through or made on the Website, and we
restrict suppliers’ use of payment information for these purposes. We
policies of any travel supplier whose products and services you may purchase
through the Website. Please note that these suppliers also may contact you
as necessary to obtain additional information about you or your travel
plans, to facilitate your travel reservations, or for other purposes
consistent with the practices described in their privacy policies and terms
Referring websites: If you were referred to CBG USA from another website, we
may share your registration information, such as your name, email address,
and travel preferences about you with that referring website. We have not
placed limitations on the referring websites’ use of personal information
and we encourage you to review the privacy policies of any website that
referred you to CBG USA.
Third-party vendors: These include companies that provide services or
functions on our behalf, including business analytics, payment processing,
customer service, marketing, public relations, and fraud prevention. We may
also authorize third-party vendors to collect information on our behalf,
including, for example, as necessary to operate features of our Website or
to facilitate the delivery of online advertising tailored to your interests.
Third-party vendors have access to and may collect information only as
needed to perform their functions and are not permitted to share or use the
information for any other purpose.
Business partners: We may offer products or services in conjunction with
other companies. If you choose to access these optional services, we may
share information about you, including your Personal Information, with those
partners. Please note that we do not control the privacy practices of these
third-party business partners.
Where required by law: We may share the collected information where required
by law, specifically in response to a demand from government authorities
where such demand meets the legal requirements.
Statistical analysis: We may share Non-Personal Information and aggregated
information with third parties, including but not limited to for advertising
or marketing purposes. No Personal Information will be shared in this
Transactions: In connection with, or during negotiations of, any merger,
sale of company assets, financing or acquisition, or in any other situation
where Personal Information may be disclosed or transferred as one of our
LOCATION-BASED SERVICES CONSENT
You hereby expressly consent to our use of location-based services and
expressly waive and release CBG USA from any and all liability, claims,
causes of action or damages arising from your use of CBG USA’s services,
including but not limited to use of the Website, or in any way relating to
the use of the precise location and other location-based services.
The Website contains links and references to other websites. We are not
responsible for the collection, use and disclosure of information, or the
privacy practices of such websites, and we expressly disclaim any liability
CBG USA strives to provide you with relevant content and information across
our Website. To do this, Users should be aware of the following:
Data collected so you receive relevant advertising. We may collect
information about your searches on our Website and other Website activities
and use this information to serve you with ads on our Website or elsewhere
online that match your apparent interests. We do not share your Personal
Information (such as email addresses) with unaffiliated third parties.
Data collected by business partners and ad networks. We allow third parties
to collect information about your online activities through cookies and
other technologies. These third parties include (1) business partners, who
collect information when you view or interact with one of their
advertisements on our sites, and (2) advertising networks, who collect
information about your interests when you view or interact with one of the
advertisements they place on many different websites on the internet. The
information gathered by these third parties is used to make predictions
about your characteristics, interests or preferences and to display
advertisements on our sites and across the Internet tailored to your
apparent interests. Please note that we do not have access to or control
over cookies or other technologies these third parties may use to collect
information about your interests, and the information practices of these
Both Personal Information and Non-Personal Information you submit via the
Website is sent to our group companies and will be processed in the USA and
stored on secure servers located in the USA. Such information may also be
transferred by us to our offices and third parties. The countries concerned
may not have similar data protection laws to your country. Where we transfer
your information out of your jurisdiction we will take reasonable steps to
ensure that your privacy rights continue to be protected. By submitting your
information to the Website, you agree to this storing, processing and
Payment details you provide will be encrypted using secure sockets layer
(SSL) technology before they are submitted over the internet. Payments made
on the Website are made through our payment gateway provider. You will be
providing credit or debit card information directly to our payment gateway
provider which operates a secure server to process payment details,
encrypting your credit/debit card information and authorizing payment.
Information which you supply to our payment gateway provider is not within
TERMS OF SERVICE
Service, which outlines the terms and conditions you agree to when accessing
and using the Website.
Protecting the privacy of young children is especially important. Our
Website is not directed to children under the age of 13, and we do not
knowingly collect personal information from children under the age of 13
without obtaining parental consent. If you are under 13 years of age, then
please do not use or access the Website at any time or in any manner. If we
learn that personally identifiable information has been collected on the
Website from persons under 13 years of age and without verifiable parental
consent, then we will take the appropriate steps to delete this information.
If you are a parent or guardian and discover that your child under 13 years
of age has obtained an account on the Website, then you may alert us at
publish at ak.net and request that we delete that child’s personally
identifiable information from our systems.
COOKIES AND SIMILAR TECHNOLOGIES
When you interact with the Website, we try to make that experience simple
and meaningful. When you use our Website, our web server sends a cookie to
your computer or mobile device (as the case may be). Cookies are small
pieces of information which are issued to your computer or mobile device (as
the case may be) when you visit a website or access or use a mobile
application and which store and sometimes track information about your use
of a website or application (as the case may be). A number of cookies we use
last only for the duration of your web session or Website session and expire
when you close your browser or exit the Website. Other cookies are used to
remember you when you return to the Website and will last for longer.
Some of the cookies used by the Website is set by us, and some are set by
third parties who are delivering services on our behalf.
Most web and mobile device browsers automatically accept cookies but, if you
prefer, you can change your browser to prevent that or to notify you each
time a cookie is set. You can also learn more about cookies by visiting
www.allaboutcookies.org which includes additional useful information on
cookies and how to block cookies using different types of browser or mobile
device. Please note, however, that by blocking or deleting cookies used on
the Website, you may not be able to take full advantage of the Website.
ADDITIONAL INDIVIDUAL RIGHTS
If you are a resident of the EEA or Switzerland, you are entitled to the
The right to request data erasure – you have the right to have your data
erased from the Website if the data is no longer necessary for the purpose
for which it was collected, you withdraw consent and no other legal basis
for processing exists, or you believe your fundamental rights to data
privacy and protection outweigh our legitimate interest in continuing the
The right to restrict or object to our processing – you have the right to
restrict or object to our processing if we are processing your data based on
legitimate interests or the performance of a task in the public interest as
an exercise of official authority (including profiling); using your data for
direct marketing (including profiling); or processing your data for purposes
of scientific or historical research and statistics.
The right to object to automated decision making – you have a right to avoid
being subject to automated decision making and insist on human intervention
if we make an automated decision that produces a legal or a similarly
significant effect on you.
ACCESSING AND UPDATING PERSONAL INFORMATION
Upon request we will provide you with information about whether we hold, or
process on behalf of a third party, any of your personal information. When
you use the Website we make good faith efforts to provide you with access to
your personal information and either to correct this data if it is
inaccurate or to delete such data at your request if it is not for
legitimate business purposes. You may update your account information by
logging into your account. When requests come to CBG USA with regard to
personal information, we ask individual users to identify themselves and the
information requested to be accessed, corrected or removed before processing
such requests, and we may decline to process requests that are unreasonably
repetitive or systematic, require disproportionate technical effort,
jeopardize the privacy of others, or would be extremely impractical (for
instance, requests concerning information residing on backup tapes), or for
which access is not otherwise required. We retain and use your information
as necessary to comply with our legal obligations, resolve disputes and
enforce our agreements. In any case where we provide information access and
correction, we perform this service free of charge, except if doing so would
require a disproportionate effort. We will respond to these requests within
a reasonable timeframe.
We will retain your information for as long as your account is active or as
needed to provide you services. We will retain and use your information as
necessary to comply with our legal obligations, resolve disputes, and
enforce our agreements.
RECOURSE, ENFORCEMENT AND LIABILITY
In compliance with the EU-U.S Privacy Shield, CBG USA commits to resolve
complaints about privacy and personal data collection or use. EU individuals
with inquiries or complaints regarding this Policy should first contact CBG
USA at the address given below. CBG USA will investigate and attempt to
resolve such complaints by reference to the principles contained in this
CBG USA is subject to the investigative and enforcement authority of the
Federal Trade Commission (FTC) and is obliged to disclose personal data in
response to lawful requests by public authorities, for law enforcement and
national security purposes, and has potential liability for onward transfers
to third parties.
CBG USA will conduct compliance audits of its relevant privacy practices to
verify adherence to this Policy. Any employee that CBG USA determines is in
violation of this policy may be subject to disciplinary action.
OUR CONTACT INFORMATION
Please contact us with any questions or comments about this Policy, your
personal information, our use and disclosure practices, or your consent
choices by email at publish at ak.net.
800 E Dimond Blvd.
Anchorage, AK 99515